Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Just Pets will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 Working days after the confirmation.

Please return your purchases to the following address:


JUST PETS

NO 4 LOT 1917 PHOENIX GARDEN,

JALAN BATU KAWA

93250 KUCHING SARAWAK, MALAYSIA

 


Please contact us if you have any questions or doubts:

Batu Kawa Retail Store:

+6 082 - 231879

RH Plaza, BDC Retail Store:  

+6 082 - 450196

Customer Service:

Rachel +6 012 - 8806663